标题: NVIDIA 校园招聘 Field Application Engineer [打印本页] 作者: 楚狂人 时间: 2010-11-8 11:54 标题: NVIDIA 校园招聘 Field Application Engineer 有意者请将中英文简历发至 hzeng@nvidia.com
工作地区：上海
Description:
First and primary point of technical support for all NVIDIA products provided to i-cafe customer
Qualifications:
- Identify and analyze all reported i-cafe customer issues, and will personally solve technical issues to the extent possible.
- Coordinate the setup of experiments, tests, equipment, and otherwise facilitate the rapid resolution of the problem.
- Work closely with the entire customer team, including sales and program management, as well as applications engineering.
-Escalate, as necessary, critical customer issues and provide timelyadvance warning of critical customer issues that need attention.
-Technical expert on all NVIDIA products, directly supporting i-CafeSales, and working closely with Sales to secure business wins, and tomanage the support of the product through business win to product endof life.
- Establish close personal technical ties to the customer,establishing personal relationships to facilitate rapid resolution ofcustomer issues and promote the highest levels of customer satisfaction.
MINIMUM REQUIREMENTS:
- BSEE minimum, Master's degree preferred.
- Software and Hardware debugging capability and experiences.
- Comfortable working hands-on in a lab environment with electronic test equipment and procedures.
- In-depth knowledge of PC architecture beneficial.
- In-depth knowledge of i-café Hardware and Software(including OS, apps and Games)
- Well organized problem solving capability and communication skills.
- Excellent English writing for engineering documentation, English oral well enough to attend meetings